University System of Maryland : Badges numériques dans un réseau d’universités publiques pour les compétences sociales (softskill)

The Collaborator advances the work of a team by effectively:

• Articulating one’s own role on the team and the roles of others.
• Integrating team members’ diverse viewpoints.
• Motivating and supporting others on the team.
• Building upon or synthesizing the contributions of others.
• Offering ideas, suggestions, alternative solutions, and feedback.
• Accounting for one’s own assigned role and responsibilities on the team.
• Negotiating, managing, and resolving conflicts when they arise.

The Communicator expresses thoughts and ideas by effectively:

• Using  syntax, grammar, and/or vocabulary appropriate to the context and modality.
• Ensuring messages are organized, clear, and consistent with any supporting material.
• Tailoring the message and delivery method to the topic, audience, purpose, and context.
• Reflecting on one’s own messages and adjusting as appropriate.
• Critically analyzing others’ messages.
• Engaging diverse and competing perspectives and the ways they influence communication.

The Critical Thinker excels in the art of analyzing and evaluating thinking with a view to improving it by effectively:

• Raising vital questions and problems, formulating them clearly and precisely.
• Gathering and assessing relevant information, using abstract ideas to interpret it effectively.
• Coming to well-reasoned conclusions and solutions, testing them against relevant criteria and standards.
• Thinking open-mindedly within alternative systems of thought.
• Recognizing and assessing, as need be, one’s own assumptions, implications, and practical consequences.
• Communicating effectively with others in figuring out solutions to complex problems.

The Globalist demonstrates global awareness by effectively:

• Recognizing differences across and within world cultures and the diverse viewpoints that emerge from these differences.
• Identifying developments and trends associated with historical or contemporary global issues.
• Developing a sense of personal and civic responsibility with respect to global issues.
• Applying communication skills and strategies, including the ability to use another language, to interact effectively with people from other cultures.
• Analyzing the power structures, complexities and interdependencies of global systems.
• Evaluating solutions to global challenges using interdisciplinary perspectives.

The Interculturalist navigates cultural boundaries by effectively:

• Identifying one’s cultural norms and values.
• Articulating how one’s experience shapes cultural norms and values and how culture shapes personal experience.
• Analyzing how cultural norms and values affect one’s interactions with others.
• Recognizing the commonalities and differences that exist among people and cultures and how these factors influence one’s relationships with others.
• Understanding the influence of history, geography, religion, gender, race, ethnicity, and other factors on one’s identity and the identities of others.
• Questioning explicit and implicit forms of power, privilege, inequality, and inequity.
• Engaging with people and ideas from other cultures with courage, sensitivity, openness, and curiosity.

The Leader leverages the strengths of others to achieve common goals by effectively:

• Assessing individual and collective strengths, weaknesses, and capacities to achieve the desired goal.
• Engaging diverse or competing perspectives.
• Motivating others.
• Articulating a vision and strategy.
• Organizing, prioritizing, and delegating work, roles, and responsibilities.
• Reflecting on how one’s leadership affects process and outcomes and adjusting as appropriate.
• Reviewing outcomes and assessing implications for future plans.

The Problem Solver tackles challenges alone or in teams by effectively:

• Articulating the problem.
• Identifying the desired end result.
• Brainstorming creative options for achieving the desired end result.
• Analyzing and selecting the option that best achieves the desired end result.
• Developing a plan of action that will achieve the desired end result.
• Enacting the plan of action and adapting as needed.
• Evaluating the outcomes in relationship to the desired goals.

The Professional strives for excellence by effectively:

• Taking responsibility for one’s actions and outcomes.
• Examining the implications of one’s own behavior and decisions.
• Acknowledging mistakes and learning from them.
• Following through on commitments.
• Persevering in the face of challenges and changes.
• Acting with the interest of the larger community in mind.
• Evaluating one’s own performance over time and making adjustments.